Last updated: 25-2-2025
Returns
- We accept returns within 14 days of delivery for unused, unopened products in their original packaging.
- To initiate a return, please contact our customer support at support@skinsyard.com. You may be required to provide proof of purchase or a receipt.
Refunds
- Once we receive and inspect your returned item, we will notify you of the status of your refund.
- If approved, your refund will be processed to your original method of payment within 7-10 business days.
- Shipping costs are non-refundable unless the return is due to our error (e.g., you received a damaged or incorrect item).
Exchanges
- We only replace items if they are defective or damaged. If you need an exchange for the same item, contact our support team for instructions.
Late or Missing Refunds
- If you haven’t received a refund after 10 business days, please check with your bank or credit card company first.
- If you still experience issues, contact us at support@skinsyard.com.
Need help?
- For additional questions about our Return & Refund Policy, please email us at info@skinsyard.com.